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Shipping Information

Purchase items from multiple sellers with  a single checkout! Our system will calculate their combined shipping for you. 

Packaging & Handling is including in the shipping costs

Login anytime to check the status of your order, delivery is usually 5 - 7 days dependant upon dispatch and destination. If you haven't received it within 10 days please contact the vendor directly, their contact details are on their individual Vendor Store

International Shipping

Starting at $12.50 nzd and available for most products, except Happy Hounds, Mars & Panagenics which have official agents in each country. We do our best to calculate international shipping, however if its is significantly different from that calculated at checkout we will contact you. There is no guarantee on delivery time as the parcel will need to clear customs upon arrival in the destination country.

New Zealand Shipping

Please allow 2-3 business days for your order to be processed in addition to shipping time. If your order is custom made this processing time will be extended

Orders are generally shipped within 3-5 working days of payment receipt.

Shipping is set by each vendor. Orders including items from multiple vendors are calculated in the total delivery cost.Most vendors use NZ Post Standard Delivery (approx 5-7 days) and shipping starts at $6.

Rural Delivery is an additional $3.90 per order.

Delivery progress can be tracked at NZ Post Tracking Tracking numbers are recorded on each order. (Accounts > Order History >) 

Express Delivery has limited availability. Orders processed & dispatched within 2 business days of payment receipt and sent by NZ Post Courier Non Signature Delivery (1- 3 days dependant upon your address) 

Tracking numbers are on each order