Shipping Policy

Ready Made dog cool coats are sent within  5 working days or 10 working day for custom orders.

Shipping via NZ Post with Tracking Ticket

You will be emailed a "order update" when your items are dispatched. 

  • NZ Post Tracking - Tracking numbers will be on shown by the end of the day under Accounts > Order details, and you can track delivery progress at NZ Post Tracking 


We dispatch daily with the most economical option being via NZPost, however their delivery times are not guaranteed.

General Shipping Information