Customer Enquiries

Frequently Asked Questions

NZ Show Dogs website is still in the developmental stage and things change often. As frustrating as it is, occasionally things don't work ! The most obvious thing for you may be a duplicate email being received some time after your purchase, in most cases simply ignore it. The system is set up to automatically generate these, and sometimes even when we turn it off a few still slip through....please accept our apology.

We accept payment by:

  • Bank A/c
  • Paypal
  • Credit Card

You can pay directly into NZSD bank account or use your paypal or credit card online. 

If you select Paypal/Credit Card as your payment method, you will be forwarded directly to PayPal's website to complete payment which is encrypted using the industry standard technology before being sent over the internet.. 

If you select Credit card as your payment method, to ensure all credit card transaction are secure we use the merchant services of PayPal (you do not need a paypal account) your order will also be processed by our Paypal Merchant A/c.


  • Orders are generally shipped within 3 working days of payment receipt.
  • Shipping is set by each vendor. Orders including items from multiple vendors are calculated in the total delivery cost.
  • Most Vendors use NZ ParcelPost Standard Delivery (approx 5-7 days) and shipping starts at $6.
  • Orders Shipped directly by NZSD include tracking, and have optional Express Delivery: Orders processed & dispatch within 1 working day & NZ Post Courier Non Signature Delivery (approx 3 days dependant upon your address)
  • If your order has a tracking number it will be on shown by the end of the day under Accounts > Order details, and you can track its progress at NZ Post Tracking


So even if you purchase items from different vendors at the same time, your shipping total will calculate this for you. The shipping options will include each sellers individual shipping costs, so you know what you are paying for.

There are separate urban and rural delivery costs for you to choose from. (as at 1/6/2018 NZ Post introduced a Rural Delivery fee on all mail/parcels)


World Wide Shipping is available for most products, other than Panagenics and Mars which has official agents in each country.

We do our best to calculate international shipping, however if its is significantly different from that calculated at checkout we will contact you.

You might like...

Show Caddy - Attaches to Dog Trolley

Show Caddy - Attaches to Dog Trolley

The show caddy is ideal for attaching to the arm of your camp chair or show trolly keeping all those..

$20.00

Finger Tooth Brush

Finger Tooth Brush

Keep your dogs teeth clean with this finger tooth brush, its soft bristles improve the brushing and ..

$2.00

Green Dog Print Lycra Dog Snood

Green Dog Print Lycra Dog Snood

Show dog snood with elastic casing at head and neck.Snoods are an essential part of your show dog ki..

$15.00

Continuous Spray Bottle 150 & 300ml

Continuous Spray Bottle 150 & 300ml

The continuous sprayer is a must have in your grooming tool box, once you've had one you wont go bac..

$12.00

Cooling Mats for Dog Show Trolley

Cooling Mats for Dog Show Trolley

Just perfect for placing on your trolley providing a quick cool down and refresher between classes T..

$50.00

Embossed Leaf Dog Snood

Embossed Leaf Dog Snood

Fire engine red with small embossed leaf dog snood. All sNoodZ are made form satin like fabric un..

$10.00

Mars Coat King - Economy Range

Mars Coat King - Economy Range

Mars Coat King economy range is great for pets at home it has a plastic handle so is an economical c..

$36.00

Digital Thermometer

Digital Thermometer

Every whelping kit needs a reliable digital thermometer. Easy to read Digital LCD screen ..

$7.50